Courtesy of RohitBhargava.com
A bad online registration form online has sadly become as American as apple pie. The vast majority of them collect useless information, present an annoying barrier to engagement and generally are reviled by anyone who is unlikely enough to have to fill one out online. For the amount of pain involved, you would think the benefits would be life altering. When you fill out the long registration form before a first doctor’s visit, the up side is that you should get better and more informed treatment that won’t unintentionally kill you. Online registration forms rarely have a comparable benefit.
Of course, we all want to build our lists of people who might buy our stuff. Online registration forms, in general, are meant to capture those types of leads and build the almighty customer database that we all want to have, whether we know what to do with it or not. The basic question you need to ask at the end of it is how much of the information you are currently collecting are you really using for anything that helps your business? The unfortunate reality is that you are probably collecting lots of information you don’t need, and missing out on some of the most valuable information that you should be asking for.
Here are 5 tips on how you might be able to revamp your online registration form to give you more valuable information, get more people to actually fill it out and use it not just as a way to build your database, but also to get more insights about your potential customers.
Continue Reading: 7 Ways to Revamp Your Online Registration Form
Rohit is the award winning author of Personality Not Included, a founding member of the Ogilvy 360 Digital Influence team, and Adjunct Professor of Global Marketing at Georgetown University.
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